Frequently Asked Questions

Yes!

1. Rebekah partners with CAST Water Safety Foundation who offers scholarships.
   
   * Scholarships are offered for the following categories: children with special needs, income based, military, teachers, nurses, and other circumstances.
   
   * Please check out Rebekah's scholarship page for more details!
   
   https://isrswimsafe.com/scholarships
   
2. Rebekah offers off-season prices for new students in October–March for a $150 discount!
3. Pay less if you pay with cash or through Venmo.

Rebekah teaches year-round at her private residence in Jenison, where she has a heated, indoor pool.

Rebekah teaches year-round at her indoor, heated pool. She offers lessons at various times throughout the day—morning, afternoon, and evening. Please visit our Enroll page for more details and a scheduling link

No, Rebekah teaches year-round at her private, heated, indoor pool. If you prefer private lessons at your pool, we can refer you to instructors in the Grand Rapids area who are happy to travel to individual homes.

Rebekah starts lessons with children as young as 6 months old.

All ISR students must be cleared through the national ISR office PRIOR to starting their first in-water lesson.

The registration fee goes to the national ISR office in Florida, which supports a team of doctors and nurses who review each registration to ensure your child is medically able to participate and that these are the safest swimming lessons possible for your child.

I (as well as you) will receive an email confirmation from the national ISR office once your registration is approved. At that time, your child’s time slot is officially set.

There are no discounts or exceptions for registration fees.

Start dates and time slots are not fully secured until ISR registration is completed and confirmed.

The initial registration fee of $105 is a one-time fee. However, this registration is only valid for 6 months. If your child continues maintenance lessons beyond 6 months or returns after a break of 6 months, their registration will expire. To update their registration, there is a $45 re-registration fee.

Rebekah's ISR Swim Safe team will email and text you the ISR registration link.

• New students receive the registration link 2 weeks before they start swimming. ($105 fee)
• Current students receive the link 10 days before the registration expires. ($45 fee)

You will receive an email confirmation from the national ISR office once your registration is approved, at which time your child’s time slot is set.

There are no discounts or exceptions for ISR Registration Fees.

Start dates and time slots are not fully secured until completion of ISR registration is confirmed.

Your child should also not eat or drink within 2 hours prior to their lesson time slot. In addition, infants and toddlers should avoid apple products throughout the duration of their ISR Lessons. Apple products are high in fiber, which can cause gas and bloating that will make the floating and swimming maneuvers practiced during ISR lessons much more difficult.

As for a pool, Rebekah does not recommend wearing a life jacket because it will give a false sense of security. It is better to hold your child or sit on an open-faced float. Then if the child falls in, they can turn and float.

As for a lake, as long as the child is not bobbing in the water, Rebekah recommends a type two life jacket that fits snugly. These will roll the child to their back if they are unconscious.

• Print and sign the Lesson Guide & Information Document (link located below)
  
  https://docs.google.com/document/d/1pt8arjBn8WOZh-OvHFNZHfV6fW_VWFAPFj51LvnXEY4/edit?usp=sharing
  
• Two cloth reusable swim diapers (if needed)
• Swimsuit (if diapers are not needed)
• 3 towels (1 for a barrier, 1 for absorbing, 1 for covering)
• Excited, smiling faces

1. Text Rebekah's swim safe team to let us know your child is sick.
2. Use the link in your email to cancel the lesson. (If you are unsure how to cancel. text us and we can help)
3. After 48 hours with no medication, no fever (Over 100.5), vomiting, or diarrhea they can return.
4. If they have surgery, the IRS policy is 72 hours.
5. Missed Lessons for 3 day requires a MLU (Missed Lesson Update) be filled out.
- Rebekah's Swim Safe team will send you the link.
- There is no fee for the MLU.

New Student Lessons
Lessons will not be rescheduled, and money will not be refunded.
Rebekah is blocking off this time each week specifically for your child. Ensure that you can attend all 6 weeks.

At the end of the 6 weeks, Rebekah will evaluate your child's skills. Evaluations are based on skills, not the number of lessons.
If appropriate, Rebekah may recommend an additional week of lessons.

Refresher Lessons
We do not guarantee lessons will be rescheduled if canceled, and money will not be refunded.
Rebekah is dedicating this time for your child throughout the entire week. Please ensure you can attend every scheduled lesson.
If Rebekah has an available slot during her Refresher openings that week, rescheduling may be possible, but we cannot guarantee any specific day or time.

Maintenance Lessons
If you cancel with at least 24 hours' notice, you will not be charged for the lesson.
If you cancel within 24 hours, you will be responsible for paying $20.00.
To reschedule, use the maintenance calendar to select an available opening as needed.
We cannot guarantee any specific day or time. You must choose from the available days/times.